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Q & A

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  • Released:2025-09-12 16:56:23
  • Case Overview

1. Who are we?

We are located in Guangdong, China and were established in 2010. Our products are sold to North America (30%), Western Europe (25%), Southern Europe (10%), Oceania (8%), Northern Europe (5%), South America (5%), Southeast Asia (5%), Eastern Europe (5%), East Asia (2%), the Middle East (2%), the domestic market (1%), South Asia (1%), and Africa (1%). There are approximately 100 employees in total.

2. How do we ensure quality?

Always provide pre-production samples before mass production.

Final inspection is always conducted before shipment. We are equipped with corresponding quality inspection tools for different accessories.

If you need corresponding videos or pictures, we welcome factory inspection and machine inspection

3. What services can we provide?

Product customization service

Accepted payment currencies: US dollar, euro, Japanese yen, Canadian dollar, Australian dollar, Hong Kong dollar, Chinese yuan;

Accepted payment methods: wire transfer, credit card, PayPal, cash;

Language used: Customizable

4. Why should you purchase from us instead of from other suppliers?

Direct manufacturer, custom development, 15 years of OEM and ODM experience, ISO9001 certified, RoHS, FCC, CE and EMC certified, National High-tech Enterprise

5. The goods are inspected and detained by the customs?

According to the requirements of customs in different countries, for all the documents that need to be provided by us, you can contact us immediately. We will cooperate 24 hours a day to solve the problem

6. What are the trade terms?

EXW, FOB or is negotiable

7. What should I do if the product needs after-sales service?

Receive issues, conduct quality inspections and issue quality inspection reports; With 20 years of experience, we have established a professional after-sales team to solve all product problems for customers 24 hours a day and provide free daily repair services for damaged products

8. How do your products meet the diverse needs of different customers?

(1) Low, medium and high price ranges to meet the needs of customers with different budgets

(2) Currently, there are over 50 types of finished products, with all kinds of accessories complete and available for individual sale

(3) Customized services, featuring digital products, can make corresponding parameter adjustments based on customer needs


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